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Privacy Policy

Effective Date: July 27, 2026 | Brand: Texfello | Managed by: Clearverge Consulting Private Limited

At Texfello, we value your trust and are committed to protecting your personal data. This Privacy Policy explains how Clearverge Consulting Private Limited ("we", "us", or "our") collects, uses, stores, discloses, and protects your information when you visit our website, mobile application, dashboard, or client portal ("Platform"), or when you avail our professional compliance, taxation, and consulting services.

This policy is prepared in compliance with the Digital Personal Data Protection Act, 2023 (DPDPA), the Information Technology Act, 2000, and other applicable Indian regulations.


1. Information We Collect

We collect personal information necessary to deliver our compliance and corporate services. This includes:

  • Identity Details: Full name, PAN (Permanent Account Number), Aadhaar number, DIN (Director Identification Number), CIN (Corporate Identification Number), passport size photos, and voter ID.
  • Contact Information: Billing address, registered office address, phone number, email address, and WhatsApp contact details.
  • Financial Data: Bank account numbers, IFSC codes, salary details, profit and loss statements, balance sheets, and transaction records.
  • Portal Credentials: GST portal logins, income tax portal logins, MCA/ROC credentials, and digital signatures (DSC), used strictly under your direct authorization.

2. How We Use Your Information

We process your personal data for the following legitimate purposes:

  • To incorporate companies, register LLPs, obtain trade/FSSAI/GST licenses, and file returns.
  • To coordinate with independent licensed professionals (Chartered Accountants, Company Secretaries, and Legal Advocates) for audits or attestation services.
  • To issue tax invoices, process payments, and verify transaction receipts.
  • To send critical service updates, regulatory alerts, filing deadline reminders, and security notices.

3. Data Retention and Security

Your personal data is stored in secure, encrypted cloud environments. We implement robust physical, technical, and administrative security measures to protect your documents from unauthorized access, loss, or manipulation.

We retain your personal data and filing histories for as long as is necessary to execute the service, and thereafter for the mandatory retention periods prescribed under Indian tax and corporate laws (typically 8 years).

4. Sharing of Information

We do not sell, rent, or trade your personal data. We only share information with:

  • Government departments (Income Tax Department, GSTN, MCA, FSSAI, etc.) to file your applications.
  • Partner Chartered Accountants, Company Secretaries, or legal advocates who perform audits, certifications, or representations under individual coporate engagement letters.
  • Trusted technology partners (payment gateways, cloud hosting providers) bound by strict confidentiality agreements.

5. Your Rights

Under the Digital Personal Data Protection Act, 2023, you hold the following rights:

  • The right to request summaries of the personal data we hold and process for you.
  • The right to correct inaccurate details, update changes, or complete pending records.
  • The right to withdraw your consent to data processing (which may limit or stop our ability to file your pending returns).
  • The right to seek grievance redressal through our Grievance Officer or the Data Protection Board of India.

6. Grievance Redressal

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your personal data is handled, please reach out to our Grievance Officer:

FieldDetails
DesignationGrievance Officer, Texfello
CompanyClearverge Consulting Private Limited
Address709, 8th Floor, Westend Mall, Janakpuri, Delhi 110058
Emailsupport@taxfello.com
Telephone+91 88004 85106
Working hoursMonday to Friday, 10:00 to 18:00 IST